Tasks Sync1. Overview
Tasks Sync subscriptions are sold through Paddle.com, our Merchant of Record. This policy applies to subscription payments for the selected 1, 3, 6, or 12 month period and is subject to Paddle's payment terms and any mandatory rights available in your country.
2. 14-Day Refund Window
You may request a full refund within 14 calendar days of your initial subscription charge or any renewal charge. The 14-day window starts on the date the relevant payment is charged.
3. Cancellation and Access
You may cancel your subscription at any time. Cancellation stops future renewals, while your paid access continues through the end of the current paid period. Canceling does not delete your sync configuration or task data.
4. Requests After 14 Days
After the 14-day window, we do not provide prorated refunds for unused time. We may review requests involving a duplicate or incorrect charge, a material technical billing problem, or a refund required by applicable law.
5. How to Request a Refund
Email tasks-sync@afaustov.app from the email address on your account. Include your Paddle transaction ID or receipt and a brief description of your request.
6. Refund Processing
Approved refunds are sent to the original payment method. The time needed for the refund to appear depends on Paddle, your card issuer, and your bank.
7. Contact
For refund or cancellation questions, please contact tasks-sync@afaustov.app.